At Skmaart, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our warehouse services, website, or mobile application.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact number, email address, delivery address, and identification details (if required for shipment verification).

  • Business Information: Company name, GST details, warehouse registration information.

  • Transactional Data: Order history, payment methods, delivery records, and warehouse activity.

  • Technical Information: IP address, browser type, access times, device type, and browsing activity on our platform.

  • Location Data: GPS-based data (if using our mobile app for delivery tracking or warehouse access).

2. How We Use Your Information

Your information is used to:

  • Manage and fulfill orders and shipments.

  • Provide warehouse and logistics services.

  • Contact you regarding your bookings, returns, or inventory status.

  • Improve our platform, customer support, and services.

  • Comply with legal and regulatory requirements.

  • Detect and prevent fraudulent or unauthorized activities.

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

  • Logistics Partners for delivery and pickup.

  • Payment Gateways to process transactions.

  • IT and Security Providers to maintain data integrity and system operations.

  • Government or Legal Authorities, if required by law or in connection with a legal process.

4. Data Retention

We retain your data as long as necessary to:

  • Provide ongoing services.

  • Comply with legal and tax obligations.

  • Resolve disputes and enforce agreements.

5. Security of Your Information

We implement industry-standard security practices to protect your data, including:

  • Secure data storage and encryption.

  • Access controls and employee confidentiality agreements.

  • Regular monitoring of systems and potential vulnerabilities.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your information.

  • Withdraw consent to process your data.

  • Object to certain data processing activities.

To exercise any of these rights, please contact us using the information below.

7. Third-Party Links

Our website or app may contain links to external websites. Skmaart is not responsible for the privacy practices of these third-party sites.